One-on-Ones That Actually Matter

One-on-ones are the heartbeat of management, but most new managers run them as status updates. This lesson turns yours into the highest-leverage conversation you have all week. By the end of this lesson, you will be able to: 1. Schedule a recurring 30-minute one-on-one with each direct report and run the first three using a standard agenda you prepare in advance. 2. Use a three-part listening structure (clarify, reflect, confirm) in every one-on-one for two consecutive weeks. 3. Track action items from every one-on-one in a shared follow-up list and review them at the start of the next meeting.