Feedback fails before you open your mouth if the evidence is weak or the moment is wrong. This lesson is about preparation: what to observe, how to record it, and how to know when the conversation is ready.
By the end of this lesson, you will be able to:
1. Collect three specific, observable examples of behavior before any feedback conversation, written in a situation-behavior-impact format.
2. Run a four-question readiness check in under five minutes to pick the right time and place for a feedback conversation.
3. Write one affirmation and one corrective feedback note for a real team member and review both with a peer or mentor before delivering them.